Reynald Chapuis is Innovation and CSR manager at France Job Center (Pôle Emploi). He shares with us the various and tangible initiatives he lead at Pôle Emploi, from participative innovation, E-Novaction platform, Innovation Lab, Innovation App store, emploi-store.fr, to the open innovation cluster, Lab RH. Welcome to a world where unemployment is not a fatal, but can trigger a rebound.